5 Common Problems of Soft Close Hinges and How to Fix Them

5 Common Problems of Soft Close Hinges and How to Fix Them

5 Common Problems of Soft Close Hinges and How to Fix Them

Soft close hinges are a boon in modern homes, offering silent and smooth closure for cabinet doors and drawers. They eliminate the annoying slamming sound and prevent wear and tear on the hinges. However, like any other mechanical device, soft close hinges may encounter issues over time. In this blog post, we will explore 5 common soft close hinge problems and provide step-by-step instructions on how to fix them, ensuring your cabinets stay functional for years to come.

Hinge Gap Misalignment

Hinge gap misalignment is a common issue with soft close hinges that can lead to improper door closure or ineffective soft close functionality. When the gap between the cabinet door and frame is uneven or too wide, the soft close mechanism may not work as intended, causing the door to slam shut or not close softly. Fortunately, you can easily fix this problem by following these steps:

Step 1: Open the Cabinet Door Fully 

Begin by opening the cabinet door fully to gain better access to the hinges and assess the misalignment.

Step 2: Loosen the Screws

Holding the Hinge Using a screwdriver, gently loosen the screws that secure the soft close hinge to both the cabinet door and frame. Do not remove the screws entirely, just loosen them enough to allow some movement.

Loosen the Screws

Step 3: Adjust the Door Position

With the screws slightly loosened, you can now adjust the position of the door to achieve an even gap on all sides. Carefully move the door up, down, or sideways as needed to align it correctly with the frame.

Step 4: Tighten the Screws Gently

Once you've aligned the door properly, tighten the screws on both the cabinet frame and the door. Be careful not to overtighten the screws, as it may lead to damage or misalignment.

Step 5: Test the Soft Close Function

After securing the screws, close the cabinet door gently to test the soft close function. The door should now close smoothly and quietly, with the soft close mechanism engaging to slow down the closing process.

Step 6: Fine-Tune the Alignment (If Necessary) 

If you find that the door still doesn't close properly or the gap is not even after the initial adjustment, you can repeat the process and fine-tune the alignment until the soft close mechanism works effectively.

Step 7: Check Other Hinges

It's a good idea to check all the soft close hinges on your cabinet doors to ensure they are properly aligned. Repeat the above steps for any other misaligned hinges to maintain uniformity in door closure.

Damaged Soft Close Mechanism

A damaged soft close mechanism can lead to ineffective door closure, causing the cabinet door to slam shut instead of closing softly. If you suspect that the soft close mechanism is damaged or worn out, you can follow these steps to fix the issue:

Step 1: Remove the Cabinet Door

To access the soft close mechanism, you'll need to remove the cabinet door. Using a screwdriver, carefully unscrew the hinges that attach the door to the cabinet frame. Place the door aside in a safe location.

Step 2: Inspect the Soft Close Mechanism

With the door removed, inspect the soft close mechanism for any visible signs of damage or wear. Look for broken parts, cracks, or any components that seem misaligned.

Step 3: Contact the Hinge Manufacturer or Local Hardware Store

If you identify any damage or suspect that the soft close mechanism is malfunctioning, contact the manufacturer of the soft close hinge system. Provide them with the specific details of the hinge and the issue you're facing. They may offer guidance on how to proceed or provide a replacement soft close mechanism if your product is under warranty.

If you cannot reach the manufacturer or if the warranty has expired, consider visiting your local hardware store. Bring the damaged soft close mechanism with you to find a compatible replacement. Hardware store experts may be able to assist you in selecting the appropriate part.

Step 4: Install the New Soft Close Mechanism 

Once you have the replacement soft close mechanism, follow the manufacturer's instructions carefully to install it. Typically, the installation process involves securing the new mechanism in place with screws or clips.

Install the New Soft Close Mechanism


Step 5: Reattach the Cabinet Door

After successfully installing the new soft close mechanism, it's time to reattach the cabinet door. Align the hinges with the screw holes on the cabinet frame and door. Gently tighten the screws to secure the hinges in place.

Step 6: Test the Soft Close Function

Before considering the job complete, test the soft close function of the door by gently closing it. The door should now close smoothly and softly without any slamming noise.

Sticky or Dirty Hinges

Sticky or dirty hinges can cause soft close mechanisms to function improperly, resulting in noisy and ineffective door closure. However, you can easily resolve this issue by following these simple steps:

Step 1: Open the Cabinet Door 

Fully Begin by opening the cabinet door fully to access the hinges and examine them closely.

Step 2: Inspect for Dirt and Debris 

Carefully inspect the hinges for any visible dirt, dust, or grime buildup. Pay close attention to the moving parts and areas where the hinge components interact.

Step 3: Clean the Hinges

Using a soft cloth or a cotton swab, gently wipe away any dirt, dust, or grime from the hinge surfaces. Be thorough but gentle to avoid damaging the hinge.

Step 4: Lubricate the Hinges 

After cleaning, apply a silicone-based lubricant or a light machine oil to the moving parts of the hinge. Lubrication will help the hinge operate smoothly and prevent further sticking or squeaking.

Lubricate the Hinges

Step 5: Open and Close the Door

Open and close the cabinet door multiple times to allow the lubricant to spread evenly across the hinge components. This will ensure the soft close mechanism functions properly.

Step 6: Test the Soft Close Function

Finally, close the cabinet door gently to test the soft close function. The door should now close quietly and smoothly, with the soft close mechanism engaging to slow down the closing process.

Step 7: Regular Maintenance

To prevent sticky or dirty hinges in the future, make it a habit to periodically clean and lubricate them. Regular maintenance will ensure that your soft close hinges continue to operate flawlessly for a long time.

Incorrect Mounting of Soft Close DampersIncorrect Mounting of Soft Close Dampers

Incorrect mounting of soft close dampers can lead to ineffective door closure and may prevent the soft close mechanism from working as intended. To ensure the soft close dampers are properly installed, follow these steps:

Step 1: Identify the Location for Soft Close Dampers

Examine the soft close hinge system to identify the designated locations for the soft close dampers. The dampers are typically installed on both the cabinet frame and the door.

Step 2: Attach the Soft Close Dampers to the Cabinet Frame

Using the provided screws, attach the soft close dampers securely to the predetermined location on the inside of the cabinet frame. The dampers should align properly with the corresponding parts on the door.

Step 3: Attach the Soft Close Dampers to the Door

Next, attach the other end of the soft close dampers to the corresponding location on the inside of the cabinet door. Ensure that the dampers are aligned correctly with the ones on the frame for proper synchronization.

Step 4: Double-Check Damper Alignment

Before finalizing the installation, double-check the alignment of the dampers on both the cabinet frame and door. They should be parallel to each other, ensuring a smooth and coordinated soft close action.

Step 5: Adjust Damper Tension (If Required)

Some soft close dampers allow for tension adjustment. If your hinges have this feature, consult the manufacturer's guidelines on how to adjust the damper tension. This step is crucial to fine-tune the soft close mechanism's effectiveness.

Step 6: Test the Soft Close Function

After properly installing the soft close dampers and adjusting the tension (if applicable), test the soft close function by gently closing the cabinet door. The door should now close softly and quietly, thanks to the synchronized action of the dampers.

Step 7: Reevaluate Soft Close Action

If you find that the soft close action is not smooth or the door slams shut, reevaluate the damper alignment and tension. Repeat the installation steps if necessary to achieve the desired soft close effect.

Loose Hinge Screws

Loose hinge screws can lead to misalignment and improper door closure, affecting the soft close functionality of the hinges. To fix this issue, follow these steps:

Step 1: Open the Cabinet Door

Fully Start by opening the cabinet door fully to access the hinge screws and assess the situation.

Step 2: Tighten the Loose Hinge Screws 

Using a screwdriver, carefully tighten the loose screws on both the cabinet frame and the door. Ensure that you apply enough force to secure the screws, but avoid over-tightening, as it may strip the screw holes or damage the hinge.

Step 3: Check All Screws 

Inspect all the screws on the hinge system, including those on the frame and the door. Tighten any other loose screws you come across to ensure the hinges are firmly in place.

Step 4: Test the Door Closure

Test the Door Closure 

After tightening all the loose screws, test the door closure by gently opening and closing the cabinet door. The hinges should now operate smoothly, and the door should close softly and quietly.

Step 5: Regularly Inspect and Tighten Screws 

To prevent future issues with loose hinge screws, make it a habit to inspect and tighten them periodically. Regular maintenance will help keep your soft close hinges in excellent working condition.


Soft close hinges provide a fantastic convenience to any household, ensuring quiet and gentle cabinet door closures. However, understanding how to troubleshoot common soft close hinge problems is essential for maintaining their functionality. By following the step-by-step fixes mentioned in this article, you can easily resolve issues like hinge gap misalignment, damaged soft close mechanisms, sticky or dirty hinges, incorrect mounting of soft close dampers, and loose hinge screws. By taking care of your soft close hinges, you'll continue to enjoy their benefits for years to come, without the annoyance of noisy cabinet door slams!


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